REFUND POLICY

Last Updated: [Insert Date]

Welcome to GROW IT IQ ("we," "our," or "us"). This Refund Policy explains the conditions under which refunds may or may not be granted for purchases made through our website.

By purchasing any product from GROW IT IQ, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. DIGITAL PRODUCT NATURE

All products sold by GROW IT IQ are digital products and are delivered electronically.

Our products may include, but are not limited to:

  • Viral Hook Library

  • Full Reel Scripts

  • Shot-by-Shot Blueprint

  • Canva Templates

  • Caption System

  • CTA System

  • Niche Hashtag System

  • Bonus B-Roll Ideas

  • Notion Systems

  • Any future digital resources, templates, frameworks, guides, or educational materials

Because these products are delivered digitally and can be accessed, downloaded, copied, or stored immediately after purchase, they are generally non-returnable and non-refundable.

2. NO REFUNDS AFTER DELIVERY

Once a digital product has been successfully delivered, accessed, downloaded, or made available to the customer, all sales are considered final.

Refunds will not be provided for:

  • Change of mind

  • Accidental purchases

  • Lack of usage

  • Failure to read product descriptions

  • Dissatisfaction based on personal preference

  • Failure to achieve desired business, financial, marketing, audience growth, or content results

  • Inability to use the product due to lack of technical knowledge

  • Purchasing the wrong product

  • Not having the required software, platform, or tools needed to use the product

3. ELIGIBLE REFUND SITUATIONS

A refund may be considered only under the following circumstances:

A. Duplicate Payment

If a customer is accidentally charged more than once for the same product transaction, the duplicate payment may be refunded after verification.

B. Non-Delivery of Product

If a customer completes payment but does not receive the purchased product due to a verified technical issue, GROW IT IQ will first make reasonable efforts to re-deliver the product.

If the product cannot be successfully delivered after reasonable attempts, a refund may be issued at our sole discretion.

C. Unauthorized Transaction

If a payment was made without the customer's authorization and sufficient evidence is provided, the matter will be reviewed and handled in accordance with applicable payment processor requirements and legal obligations.

4. TECHNICAL SUPPORT BEFORE REFUND REVIEW

Before requesting a refund for a delivery issue, customers must contact our support team and allow us a reasonable opportunity to resolve the issue.

Support Contact:

Email: support@growitiq.com

Customers should include:

  • Full name

  • Purchase email address

  • Order details

  • Description of the issue

  • Screenshots (if applicable)

5. REFUND REQUEST TIMEFRAME

Any eligible refund request must be submitted within seven (7) days of the original purchase date.

Requests submitted after this period may not be reviewed.

06. CHARGEBACKS AND PAYMENT DISPUTES020

Customers agree to contact GROW IT IQ before initiating any chargeback or payment dispute.

Filing a fraudulent chargeback after receiving access to a digital product may result in:

  • Suspension of access

  • Revocation of download rights

  • Reporting of evidence to the payment processor

  • Legal action where permitted by applicable law

7. PRODUCT RESULTS DISCLAIMER

GROW IT IQ provides educational and informational resources.

We do not guarantee:

  • Revenue

  • Profit

  • Followers

  • Views

  • Leads

  • Sales

  • Audience growth

  • Business success

  • Any specific outcome

Individual results vary based on multiple factors beyond our control.

Therefore, dissatisfaction with results does not qualify for a refund.

8. MODIFICATIONS TO THIS POLICY

We reserve the right to update, modify, or replace this Refund Policy at any time without prior notice.

Any updates will become effective immediately upon publication on our website.

09. CONTACT INFORMATION

If you have questions regarding this Refund Policy, please contact:

GROW IT IQ
Email: support@growiti