SHIPPING & DELIVERY POLICY

Last Updated: [Insert Date]

Welcome to GROW IT IQ ("we," "our," or "us"). This Shipping & Delivery Policy explains how digital products purchased through our website are delivered to customers.

By purchasing any product from GROW IT IQ, you agree to this Shipping & Delivery Policy.

1. DIGITAL PRODUCTS ONLY

GROW IT IQ sells digital products only.

We do not sell, ship, or deliver physical goods.

No physical product will be mailed or delivered to any address.

Products are delivered electronically through digital download links, email delivery, access links, or other online methods.

2. PRODUCTS COVERED UNDER THIS POLICY

Digital products may include, but are not limited to:

  • Viral Hook Library

  • Full Reel Scripts

  • Shot-by-Shot Blueprint

  • Canva Templates

  • Caption System

  • CTA System

  • Niche Hashtag System

  • Bonus B-Roll Ideas

  • Notion Systems

  • Educational resources

  • Templates

  • Guides

  • Frameworks

  • Future digital products and resources

3. DELIVERY METHOD

After successful payment confirmation, customers will receive access to the purchased digital product through one or more of the following methods:

  • Download link

  • Email delivery

  • Access page

  • Cloud storage link

  • Notion access link

  • Other electronic delivery methods

The delivery method may vary depending on the specific product purchased.

4. DELIVERY TIME

Most digital products are delivered automatically.

In normal circumstances, delivery occurs within:

Immediately to 24 hours after successful payment.

In rare situations involving:

  • Technical issues

  • Payment verification delays

  • Platform outages

  • Maintenance activities

  • Third-party service interruptions

delivery may take longer.

5. CUSTOMER RESPONSIBILITY

Customers are responsible for providing:

  • A valid email address

  • Accurate payment information

  • Correct contact details

GROW IT IQ is not responsible for delivery failures caused by incorrect information submitted by the customer.

6. NON-DELIVERY OF PRODUCT

If a customer does not receive the purchased product within the expected delivery timeframe, they should contact us immediately.

Support Contact:

Email: support@growitiq.com

Please include:

  • Full name

  • Purchase email address

  • Order details

  • Payment receipt or transaction ID

  • Description of the issue

7. RE-DELIVERY ASSISTANCE

If a product is not received due to a technical issue, GROW IT IQ will make reasonable efforts to re-deliver the purchased product.

Customers may be required to provide proof of purchase before re-delivery is processed.

8. DELIVERY LIMITATIONS

Delivery may be affected by circumstances beyond our control, including:

  • Internet outages

  • Email provider issues

  • Spam filtering

  • Payment processor delays

  • Third-party platform outages

  • Technical failures

We are not liable for delays caused by such external factors.

9. NO PHYSICAL SHIPPING CHARGES

Because all products are delivered digitally:

  • No shipping charges apply.

  • No courier services are used.

  • No physical packaging is involved.

  • No customs, import duties, or shipping taxes apply.

10. POLICY CHAGES

GROW IT IQ reserves the right to modify this Shipping & Delivery Policy at any time.

Changes become effective immediately upon publication on the website.

11. CONTACT INFORMATION

For delivery-related questions, please contact:

GROW IT IQ
Email: support@growitiq.com